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Technical Writer

Clear Point - Cambridge, MA

Our client is seeking a Senior Technical Writer to create reusable content to help a variety of audiences easily learn to use their enterprise platforms and applications. They present complex material to their target audiences. They participate fully in development teams.

Candidates will be considered who have a technical background and writing ability even if they have no technical writing experience. Engineers, QA and sys admins with strong writing skills are encouraged to apply.

**programming logic test required for this position

This is an exceptional opportunity to join an established team in a growing company, learn the latest technology, and have a work/life balance. Work is primarily on site in their beautiful offices with relaxed flex time and remote work as needed.

Responsibilities:

• Takes long-term responsibility for a specific, significant subject area. Attends development project meetings and conveys status to other writers.

• Works on product documentation that describes new features and enhancements at each release. Updates and improves existing documentation on an ongoing basis.

Researches difficult and unfamiliar technical material from diverse sources. Produces coherent, well-structured documentation that defines use cases and describes how to solve problems associated with them.

• Collaborates with the online learning and classroom training groups to maximize reuse for multiple audiences. May participate in the development of training materials.

• Works with stakeholders to determine the appropriate schedule for documentation projects. Sets priorities, triages incoming tasks, and rebalances workloads effectively.

• Works to improve documentation quality, process, productivity, and presentation. Raises documentation and cross-departmental issues, and participates actively in gaining resolution.

Qualifications- essential:

• 4 or more years of technical writing experience, which may include some technical editing. Experience in a technical discipline with strong writing and analytic skills will be considered.

• Demonstrated autonomy and self-direction in the workplace

• Experience in determining and sorting out conflicting priorities

• The ability to develop structures for complex sets of information

• Easily able to adapt to new or changing organizational structures

• Demonstrated experience in learning new concepts and about new technologies

• Demonstrated effectiveness in using a variety of computer systems and software

• Excellent writing ability

• Superior interpersonal communication skills; Senior: and adaptability to different communication styles



Posted On: Thursday, July 27, 2017



Position Contact
Carol Szatkowski
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